75931 viewer visited from 18th April, 2021 to till now

Branch level Central Customer Service & Complaints
Management Cell (CCS & CMC)


DHAKA DIVISION


Tejgaon Branch

Address : Rahman’s Regnum Centre (5th Floor),
191/1, Tejgaon-Gulshan Link Road,
Tejgaon C/A, Dhaka-1208.

Complaint cell contact

  • Name: Naima Sultana
    Designation: Cluster Head
    Mobile Number: 01713375817
  • Name: Mahfuz Alam
    Designation : Branch Manager
    Mobile Number: 01716614058
  • Name: Md. Towhidur Rahman
    Designation: Customer Service Manager
    Mobile Number: 01783490720

Bongshal Branch

Address: Mahmud Tower,
(Level-9, Front Side), Bongshal,
Dhaka 1000.

Complaint cell contact

  • Name: Naima Sultana
    Designation: Cluster Head
    Mobile Number: 01713375817
  • Name: Md. Shahin Azam
    Designation : Branch Manager
    Mobile Number: 01739521649
  • Name: Md. Tahmid Fahim
    Designation: Customer Service Manager
    Mobile Number: 01777822666

Gazipur Branch

Address : Rabindra Plaza (2nd Floor),
College Gate, Tongi,
Gazipur-1700.

Complaint cell contact

  • Name: Naima Sultana
    Designation: Cluster Head
    Mobile Number: 01713375817
  • Name: Md. Jahidur Rahman
    Designation : Branch Manager
    Mobile Number: 01911288285
  • Name: Md. Badi Uz Zaman
    Designation: Branch Operations Supervisor
    Mobile Number: 01616887133

Jinjira Branch

Address : Amin Complex (2nd Floor)
Jinjira Bus Stand, Keraniganj,
Dhaka-1310.

Complaint cell contact

  • Name: Naima Sultana
    Designation: Cluster Head
    Mobile Number: 01713375817
  • Name: Chandro Shaker Shill
    Designation : Branch Manager
    Mobile Number: 01611281463
  • Name: Amina Khatun
    Designation: Branch Operations Supervisor
    Mobile Number: 01915500257

Shyamoli Branch

Address : Rupayan Shelford (Level-05, Flat-C5),
23/6, Mirpur Road (Khilji Road),
Shyamoli, Dhaka-1207.

Complaint cell contact

  • Name: Naima Sultana
    Designation: Cluster Head
    Mobile Number: 01713375817
  • Name: Abdur Rahim
    Designation : Branch Manager
    Mobile Number: 01730725551
  • Name: Md. Akramul Haque
    Designation: Customer Service Manager
    Mobile Number: 01767146887

Narsingdi Branch

Address: Hazi Samsul Haque Plaza (2nd Floor),
Pachdona,
Narsingdi-1600.

Complaint cell contact

  • Name: Md Rofiqul Islam
    Designation: Cluster Head
    Mobile Number: 01713229945
  • Name: Muhammad Millat Hussain
    Designation : Branch Manager
    Mobile Number: 01977385175
  • Name: Md.Najmus Sakib
    Designation: Branch Operations Supervisor
    Mobile Number: 01682901500

MYMENSINGH DIVISION


Mymensingh Branch

Address: Holding No. 17 (2nd Floor),
Road No. 16/A,Muktijoddha Swarani Sarak,
Mymensingh-2200.

Complaint cell contact

  • Name: Md. Rofiqul Islam
    Designation: Cluster Head
    Mobile Number: 01713229945
  • Name: Md. Basir Uddin Khan
    Designation : Branch Manager
    Mobile Number: 01739323386
  • Name: Dipti Saha
    Designation: Branch Services Officer
    Mobile Number: 01615020044

CHATTOGRAM DIVISION


Chattogram Branch

Address: C & F Tower (5th Floor),
1712, Sheikh Mujib Road,
Agrabad C/A, Chattogram-4100.

Complaint cell contact

  • Name: Mohammed Ashfaqul Haque Chowdhury
    Designation: Cluster Head
    Mobile Number: 01713336155
  • Name: Mohammad Soael
    Designation : Branch Manager
    Mobile Number: 01716310722
  • Name: Rabisankar Bhattacharjee
    Designation: Customer Service Manager
    Mobile Number: 01715101207

Begumganj Branch

Address G. S. D. Bhaban (3rd Floor),
Feni Road, Chowmuhani,
Noakhali-3821.

Complaint cell contact

  • Name: Md. Rashid-Al-Asad
    Designation: Cluster Head
    Mobile Number: +8801711454924
  • Name: Suman Chandra Das
    Designation : Branch Manager
    Mobile Number: 01713185780
  • Name: Samir Deb Nath
    Designation: Branch Operations Supervisor
    Mobile Number: 01780891043

Cox's Bazar Branch

Address: Ashrafia Complex (2nd Floor),
Burmese Market, Main Road,
Cox’s Bazar-4700.

Complaint cell contact

  • Name: Mohammed Ashfaqul Haque Chowdhury
    Designation: Cluster Head
    Mobile Number: 01713336155
  • Name: Rokan Uddin Muhammad Al-Mamun
    Designation : Branch Manager
    Mobile Number: 01813969606
  • Name: Monalisha Sinha
    Designation: Branch Services Officer
    Mobile Number: 01764202211

Cumilla Branch

Address: Siddique Plaza (1st Floor),
Rajgonj, Satipatti,
Cumilla-3500.

Complaint cell contact

  • Name: Md. Rofiqul Islam
    Designation: Cluster Head
    Mobile Number: 01713336155
  • Name: Mohammed Atiqur Rahman
    Designation : Branch Manager
    Mobile Number: 01730661166
  • Name: Tuli Saha
    Designation: Branch Services Officer
    Mobile Number: 01736013640

Rangamati Unit Office

Address: H. B. Plaza (2nd Floor),
72/MA Banarupa,
Rangamati-4500.

Complaint cell contact

  • Name: Mohammed Ashfaqul Haque Chowdhury
    Designation: Cluster Head
    Mobile Number: 01713336155
  • Name: Kalyan Mitra Chakma
    Designation : Branch Manager
    Mobile Number: 01787653989
  • Name: Md Azhar Uddin Designation: Branch Operations Supervisor
    Mobile Number: 01842208210

BARISHAL DIVISION


Barishal Branch

Address: L. L. Tower (3rd Floor),
119, Sadar Road,
Barishal-8200.

Complaint cell contact

  • Name: Md. Rashid-Al-Asad
    Designation: Cluster Head
    Mobile Number: 01711454924
  • Name: Md. Rashid-Al-Asad
    Designation : Branch Manager
    Mobile Number: 01711454924
  • Name: Hari Prasanna Roy
    Designation: Branch Operations Supervisor
    Mobile Number: 01766692482

SYLHET DIVISION


Sylhet Branch

Address: Daulatpur Square, Niloy 16 (2nd Floor),
Dorgah Gate (Amborkhana) Road,
Chowhatta, Sylhet-3100.

Complaint cell contact

  • Name: Md. Rafiqul Islam
    Designation: Cluster Head
    Mobile Number: 01713229945
  • Name: Bashir Ahmad
    Designation : Branch Manager
    Mobile Number: 01712194587
  • Name: Anamika Datta
    Designation: Branch Services Officer
    Mobile Number: 01889438797

KHULNA DIVISION


Jashore Branch

Address: Rashid Center (2nd Floor),
7/A R.N. Road,Mouza Barandi,
Kotwali, Jashore-7400.

Complaint cell contact

  • Name: Md. Shafiur Rahman
    Designation: Cluster Head
    Mobile Number: 01755605249
  • Name: Md. Alamgir Farook
    Designation : Branch Manager
    Mobile Number: 01741714477
  • Name: Md. Musfikur Rahaman
    Designation: Branch Operations Supervisor
    Mobile Number: 01766692475

Chuadanga Branch

Address: Holding No. 0941-03 (1st Floor),
Shahid Abul Kashem Sarak, Post Office Para,
Bara Bazar, Chuadanga-7200.

Complaint cell contact

  • Name: Indrojit Deb
    Designation: Cluster Head
    Mobile Number: 01716422834
  • Name: Md. Rejvi Ahmed
    Designation : Branch Manager
    Mobile Number: 01766692492
  • Name: Md. Habibur Rahman
    Designation: Branch Operations Supervisor
    Mobile Number: 01751824098

Khulna Branch

Matri-Bhasha Bhaban (2nd Floor),
63 K.D.A Avenue,
Khulna-9100.

Complaint cell contact

  • Name: Indrojit Deb
    Designation: Cluster Head
    Mobile Number: 01716422834
  • Name: Indrojit Deb
    Designation: Cluster Head
    Mobile Number: 01716422834
  • Name: Sheikh Mamunur Rahman
    Designation: Branch Operations Supervisor
    Mobile Number: 01709633011

RAJSHAHI DIVISION


Rajshahi Branch

Habib Plaza (2nd Floor),
111, Saheb Bazar (Zero Point),
Ghoramara Boalia, Rajshahi-6100.

Complaint cell contact

  • Name: Md. Shafiur Rahman
    Designation: Cluster Head
    Mobile Number: 01755605249
  • Name: Md. A. Rashid Sardar
    Designation : Branch Manager
    Mobile Number: 01715973454
  • Name: Md. Sariful Islam
    Designation: Branch Operations Supervisor
    Mobile Number: 01711085545

Bogura Branch

Afsar Ali Complex (2nd Floor),
Raja Bazar Islam Road,
Borogola, Bogura-5800.

Complaint cell contact

  • Name: Md. Sazzad Hossain
    Designation: Cluster Head
    Mobile Number: 01765711717
  • Name: Md. Sazzad Hossain
    Designation : Branch Manager
    Mobile Number: 01765711717
  • Name: Md. Morshed Zamil
    Designation: Branch Operations Supervisor
    Mobile Number: 01709633012

Pabna Branch

JB Complex (2nd Floor), Thana Road,
Shalgaria, Pabna Sadar,
Pabna-6600.

Complaint cell contact

  • Name: Md. Shafiur Rahman
    Designation: Cluster Head
    Mobile Number: 01755605249
  • Name: Md. Kausar Ali
    Designation : Branch Manager
    Mobile Number: 01787537340
  • Name: Md. Rabbi Hasan
    Designation: Branch Services Officer
    Mobile Number: 01740130376

Belkuchi Unit Office

Amin Razzak Plaza (2nd Floor),
130, Mukundagati Bazar, Shernagar,
Belkuchi, Sirajganj-6740.

Complaint cell contact

  • Name: Md. Sazzad Hossain
    Designation: Cluster Head
    Mobile Number: 01765711717
  • Name: Md. Monimul Kabir
    Designation : Branch Manager
    Mobile Number: 01713279578
  • Name: Bulbul Ahmed
    Designation: Branch Operations Supervisor
    Mobile Number: 01711971086

RANGPUR DIVISION


Rangpur Branch

Holding No.75/76 (3rd Floor),
Station Road,
Rangpur-5400.

Complaint cell contact

  • Name: Md. Shafiur Rahman
    Designation: Cluster Head
    Mobile Number: 01755605249
  • Name: Md. Mizanur Rahman Sarker
    Designation : Branch Manager
    Mobile Number: 01713368667
  • Name: Romen Chandra Shaha
    Designation: Branch Operations Supervisor
    Mobile Number: 01740598038

Dinajpur Branch

Torab Uddin Complex (2nd Floor),
South Munshipara,
Sadar Area, Dinajpur-5200.

Complaint cell contact

  • Name: Md. Shafiur Rahman
    Designation: Cluster Head
    Mobile Number: 01755605249
  • Name: Nanda Kishore Paul
    Designation : Branch Manager
    Mobile Number: 01787678369
  • Name: Md. Nasimul Islam
    Designation: Branch Services Officer
    Mobile Number: 01717223730