×

Please Dial

  • Any Inquiry: 16354
  • Any Inquiry from Overseas: +880 2 9660039
  • Any Suggestion/Advice/Complaint: +88 0175 5558874

Email Us

  • Deposit Inquiry: deposit@unitedfinance.com.bd
  • Any Suggestion/Advice/Complaint: webmail@unitedfinance.com.bd

Customer Feedback & Complaints

About Your Experience

We are committed to ensuring that each of our products and services delivers as promised and that you are served in a fair and transparent manner. However, we also realise that there might be instances where our services are falling short of your expectations. In order to correct such situations and to continuously improve our way of doing business, we look forward to your views, comments and feedback. Good or bad, we would like to know about your experience with us.

Procedure to Lodge a Complaint

If you have a complaint, please leave it with any branch staff at any United Finance branch in Bangladesh who will officially acknowledge receipt and will try to provide you a resolution at the earliest possible time. If you need to escalate your concerns, feel free to use any of the channels mentioned above.

Complaint Box at Our Branches

If you are at one of our branches and do not wish to leave your complaint with our branch staff, you may drop your complaints in the Customer Feedback Box available at every branch. You can also lodge your complaint through the channels mentioned above.

Name
Name

DHAKA DIVISION

BONGSHAL BRANCH (3rd–4th Floor) 57 Shaheed Syed Nazrul Islam Sarani Bongshal, Dhaka FARMGATE BRANCH Rahmans' Regnum Centre (5th floor) 191/1, Tejgaon-Gulshan Link Road Tejgaon Commercial Area, Dhaka-1208 GAZIPUR BRANCH Rabindra Plaza (2nd Floor) College Gate Tongi, Gazipur-1700 MYMENSINGH BRANCH (2nd Floor) Holding No.17, Road No.16/A Muktijoddha Swarani Sarak, Mymensingh-2200

BONGSHAL BRANCH

(3rd–4th Floor)
57 Shaheed Syed Nazrul Islam Sarani
Bongshal, Dhaka

FARMGATE BRANCH

Rahmans' Regnum Centre (5th floor)
191/1, Tejgaon-Gulshan Link Road
Tejgaon Commercial Area, Dhaka-1208

GAZIPUR BRANCH

Rabindra Plaza (2nd Floor)
College Gate
Tongi, Gazipur-1700

MYMENSINGH BRANCH

(2nd Floor)
Holding No.17, Road No.16/A
Muktijoddha Swarani Sarak, Mymensingh-2200

CHITTAGONG DIVISION

BEGUMGANJ BRANCH G. S. D. Bhaban (3rd Floor) Feni Road Chowmuhani, Noakhali-3821 CHITTAGONG BRANCH C & F Tower (5th Floor) 1712 Sheikh Mujib Road Agrabad C/A, Chittagong-4100 COX'S BAZAR BRANCH Ashrafia Complex (2nd Floor) Burmese Market Main Road, Cox’s Bazar-4700 RANGAMATI BOOTH OFFICE H. B. Plaza (2nd Floor) 72/MA Banarupa Rangamati-4500

BEGUMGANJ BRANCH

G. S. D. Bhaban (3rd Floor)
Feni Road
Chowmuhani, Noakhali-3821

CHITTAGONG BRANCH

C & F Tower (5th Floor)
1712 Sheikh Mujib Road
Agrabad C/A, Chittagong-4100

COX'S BAZAR BRANCH

Ashrafia Complex (2nd Floor)
Burmese Market
Main Road, Cox’s Bazar-4700

RANGAMATI BOOTH OFFICE

H. B. Plaza (2nd Floor)
72/MA Banarupa
Rangamati-4500

BARISAL DIVISION

BARISAL BRANCH L. L. Tower (3rd floor) 119 Sadar Road Barisal-8200

BARISAL BRANCH

L. L. Tower (3rd floor)
119 Sadar Road
Barisal-8200

SYLHET DIVISION

SYLHET BRANCH Daulatpur Square, Niloy 16 (2nd floor) Dorgah Gate (Amborkhana) Road Chowhatta, Sylhet-3100

SYLHET BRANCH

Daulatpur Square, Niloy 16 (2nd floor)
Dorgah Gate (Amborkhana) Road
Chowhatta, Sylhet-3100

KHULNA DIVISION

KHULNA BRANCH Hui House (1st Floor) 77 Gagan Babu Road Khulna-9100 JESSORE BRANCH Rashid Center (2nd Floor) 7/A R.N. Road,Mouza Barandi Kotwali, Jessore-7400 CHUADANGA BRANCH Holding No. 0941-03 (1st Floor) Shahid Abul Kashem Sarak, Post Office Para Bara Bazar, Chuadanga-7200

KHULNA BRANCH

Hui House (1st Floor)
77 Gagan Babu Road
Khulna-9100

JESSORE BRANCH

Rashid Center (2nd Floor)
7/A R.N. Road,Mouza Barandi
Kotwali, Jessore-7400

CHUADANGA BRANCH

Holding No. 0941-03 (1st Floor)
Shahid Abul Kashem Sarak, Post Office Para
Bara Bazar, Chuadanga-7200

RAJSHAHI DIVISION

BELKUCHI BOOTH OFFICE Amin Razzak Plaza (2nd Floor) 130 Mukundagati Bazar Shernagar Belkuchi, Sirajganj-6740 BOGRA BRANCH Saha Complex (2nd Floor) Kabi Nazrul Islam Road Jhawtola, Bogra-5800 RAJSHAHI BRANCH 111 Habib Plaza (2nd Floor) Saheb Bazar (Zero Point) Ghoramara Boalia, Rajshahi-6100

BELKUCHI BOOTH OFFICE

Amin Razzak Plaza (2nd Floor)
130 Mukundagati Bazar
Shernagar Belkuchi, Sirajganj-6740

BOGRA BRANCH

Saha Complex (2nd Floor)
Kabi Nazrul Islam Road
Jhawtola, Bogra-5800

RAJSHAHI BRANCH

111 Habib Plaza (2nd Floor)
Saheb Bazar (Zero Point)
Ghoramara Boalia, Rajshahi-6100

RANGPUR DIVISION

RANGPUR BRANCH 75/76 Station Road (3rd Floor) Rangpur-5400 DINAJPUR BRANCH Torab Uddin Complex (2nd Floor) South Munshipara Sadar Area, Dinajpur-5200

RANGPUR BRANCH

75/76 Station Road (3rd Floor)
Rangpur-5400

DINAJPUR BRANCH

Torab Uddin Complex (2nd Floor)
South Munshipara
Sadar Area, Dinajpur-5200

Top